Shipping

Every order is prepared with care to deliver a premium experience from the moment it leaves our hands to the moment it arrives at yours.

Processing Time

Orders are processed within 1–2 business days. You will receive an email confirmation once your order has been shipped.

Shipping Options

  • Standard Shipping (U.S.): 5–7 business days

  • Express Shipping (U.S.): 2–3 business days

Tracking

Once your order ships, you’ll receive a tracking link to follow your package in real time.

Customs & Duties

For international orders, customs duties and taxes are the responsibility of the customer. Please check your country’s regulations before ordering.

Lost or Stolen Packages

LUMIÈRE is not responsible for delays, lost, or stolen packages once an order has been shipped. If an issue arises, please contact the carrier directly. We will do our best to assist where possible.

LUMIÈRE Return Policy

At Lumière, every piece is crafted with precision and designed to symbolize hard work and dedication. We stand behind the quality of our garments and want you to feel confident in your purchase.

Returns:

  • We accept returns within 30 days of delivery.

  • Items must be in perfect, unworn condition with all original tags and packaging intact.

  • Returns that do not meet these conditions will not be accepted.

Process:

  1. Contact us at social@lumiereclothing.co with your order number and reason for return.

  2. Once approved, you will receive instructions for returning your item.

  3. Refunds will be issued to the original payment method once the item is received and inspected.

Exclusions:

  • Shipping fees are non-refundable.

  • We cannot accept returns of worn, washed, or damaged items.

  • Limited-edition or final-sale items are not eligible for return.